Telehealth Appointments
At Verity Medical Practice, we understand that accessing timely healthcare is important. Our telehealth appointments allow you to consult with a trusted GP in Belconnen by phone or video when a face-to-face examination is not required.
Telehealth is designed to support continuity of care, ensuring you can receive medical advice, follow-up, and ongoing management from the comfort of your home. While telehealth is not a replacement for in-person consultations, it provides a safe and convenient option when clinically appropriate.
What Is a Telehealth Appointment?
A telehealth appointment is a remote consultation with your GP conducted via telephone or secure video call.
Your doctor will determine whether a physical examination is necessary or whether your health concern can be safely managed remotely.
Telehealth may be suitable for:
- Follow-up appointments
- Discussion of test results
- Ongoing management of chronic conditions
- Medication reviews
- Mental health check-ins
- General medical advice
- Repeat prescriptions (when appropriate)
Your GP will always advise if an in-person visit is recommended instead.
Telehealth in Australian General Practice
Telehealth became widely available across Australia during the COVID-19 pandemic to ensure patients could continue accessing healthcare safely. It is now an established and Medicare-supported part of modern general practice.
At Verity Medical Practice, telehealth appointments are delivered by your regular GP in Belconnen, ensuring care remains consistent, personalised, and based on your medical history.
Clinical judgement always guides whether telehealth is appropriate. Some conditions require physical examination and cannot be safely assessed remotely.
When Telehealth May Be Appropriate
Your GP is familiar with your medical history
A physical examination is not required
You require follow-up care
You are managing a long-term condition
You are unwell and unable to attend the clinic
You need medical advice or clarification
When an in-person appointment is needed
While telehealth is convenient, some health concerns require physical assessment. This includes:
- New or unexplained symptoms
- Complex medical issues
- Conditions requiring examination or procedures
- Treatments that must be performed in clinic
Your safety remains our priority, and your GP will always recommend the most appropriate type of consultation.
Medicare eligibility for telehealth
Medicare-funded GP telehealth services are available to eligible patients. In most cases, this requires a face-to-face consultation with your GP (or another GP at the same practice) within the previous 12 months.
Eligibility criteria are set by Medicare and may change over time. Our reception team can assist with billing and eligibility enquiries.
Prescriptions, Referrals & Medical Documentation
Where clinically appropriate, telehealth appointments may include:
- Electronic prescriptions
- Specialist referrals
- Pathology and imaging requests
- Medical certificates
- Ongoing care documentation
All services are provided in accordance with Australian medical guidelines and Medicare requirements.
Prescriptions, referrals, and documentation
Where clinically appropriate, telehealth appointments may include prescriptions, referrals, pathology or imaging requests, and medical documentation. All services are provided in line with Australian medical guidelines and Medicare requirements.
Not all requests can be managed via telehealth, and your GP will explain available options during your consultation.
Why Choose Us
Telehealth appointments at Verity Medical Practice are designed to support continuity of care, not replace in-clinic visits. Our approach focuses on providing safe, appropriate GP care when a face-to-face appointment is not required.
Telehealth appointments at Verity Medical Practice allow patients across Canberra to access medical advice and follow-up care conveniently from home.
Book an Appointment
If you would like to arrange a TeleHealth consultation in Belconnen, our team can assist you with personalised medical care and professional support tailored to your needs.
Verity Medical Practice
Unit 11, 100 Eastern Valley Way (CISAC)
Belconnen ACT 2617
Phone: +61 98765 43210
Reception: reception@veritymedicalpractice.com.au
Management: info@veritymedicalpractice.com.au
Contact our GP clinic in Belconnen today to book your appointment and receive trusted care from our experienced medical team.
FAQ’s about the Service